Downrange: May 2011
It is an axiom in journalism that the customer is always wrongwhich, of course, stands the customary business wisdom of 'the customer is always right' on its head. At least thats the way it is in most newspaper newsrooms Ive been in, and its even worse in the electronic media, which is much more of a beauty pageant than an episode of 'Jeopardy.' The derisive tone that 'the talent' takes when dealing with their readers, viewers, or users amazes me. Moreover, the journalistic gentry is often (usually) wrong, especially when it comes to guns and gun rights. They so misapprehend what the market really wantsfacts piled upon more facts, and then some more factsthat they often go out of business.