(GunReports.com) — Due to the Privacy Act of 1974, the NICS Section of the FBI cannot provide a reason for a customer’s delay or denial of a gun purchase over the telephone.
If you have had extended delays or have been denied the transfer of a firearm, the FFL should give you a NICS Resolution Card. The FFL should circle the word DELAY or DENIED on the top portion of the card and write the NICS Transaction Number on the line provided on the bottom portion of the card.
The NICS Resolution Card directs you to the NICS Appeal Web site for customers to begin their Voluntary Appeal File (VAF) or appeal process.
For customers without Internet access, you may contact the NICS Section’s Customer Service at 1-877-FBI-NICS (324-6427) for a packet to be sent via U.S. mail.