Customer Service

PRINT SUBSCRIPTION SERVICES

Please Note: In order to access your account online, you will need to enter a valid e-mail address. If we do not recognize your e-mail address, we will ask you for additional information to locate your account. You first must attempt to enter a valid e-mail address.

Pay My Bill
Renew My Subscription Online
Check My Payment Status
Find Out When Your Subscription Ends
Change My Mailing Address
Change My E-mail Address
View your current subscription Information
Communicate with our Subscriber Service Department
Report Missed or Damaged Issues
Download Current or Past Issues as a PDF

 

TECHNICAL QUESTIONS

How do I get online access?
Where do I find my account number?
Unable to log-in
Problem downloading back articles
Forgot my password

 

ADDITIONAL SERVICE OPTIONS

E-mail Customer Service
Ask the Editor
Technical Assistance
Forgot My Password
FAQ
Privacy Policy

Editorial Contact Info
Customer Service Contact Info
Subscription Department Address


Manage Your Account
Account Status
Change of Address
Billing/Payment
Renewals
Cancellation
Damaged Issues
Missed Issues

Common Questions

Received a bill before my first issue
How long does it take to get my first issue?
Do you share my name and address with other companies?

When does my subscription expire?

Technical Questions

How do I get online access?
Where do I find my account number?
Unable to log-in
Forgot my password

Editorial Contact Info

Editor in Chief:Todd Woodard
Editorial Offices: 1510 Eldridge Pkwy
Suite 110-163
Houston, TX 77077
Editor

Note: Please allow the editors ample time to respond to your messages, as the volume of messages received is significant.

Customer Service Contact Info

Gun Tests
P.O. Box 8535
Big Sandy, TX 75755
Customer Service E-mail

Subscription Department Address

Gun Tests Gun Tests Canada
PO Box 8535
Big Sandy, TX 75755
800-829-9084
Box 7820 STN Main
London, Ontario N5Y 5W1
800-829-9084

Manage Your Account


Account Status
Not sure when your subscription expires? If your payment has been received? Click here to check your account status online! As always, if you do not find the information you are looking for, please contact us by e-mail, phone, or mail.
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Change of Address
You can quickly and easily change your address online by clicking here.

Change of Email Address for web access click here.
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Billing/Payment
If you would like to pay your bill in full using your credit card, click here to go to our secure payment page. You may also call 1-800-829-9084 if you prefer to pay over the phone.

Payments may also be mailed to: Gun Tests, PO Box 8535, Big Sandy, Texas 75755-8535

If you would like to check your payment status, please click here.
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Renewals
Renew your subscription online
If you would like to find out when your subscription expires, please click here.
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Cancellation
You may cancel your subscription by calling 1-800-829-9084 or mail your request to Gun Tests, PO Box 8535, Big Sandy Texas, 75755-8535. We will promptly stop your service and issue a refund for any un-mailed copies. Allow 6 weeks for refund processing.

If you cancelled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have cancelled, please ignore them.
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Damaged Issues
If your issue arrives damaged and you have a standard sized mailbox, please check with your Post Office to see if your magazines generally arrive in good condition. If they do not, you can report damaged issues online by clicking here to request a replacement copy.
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Missed Issues
If you have missed an issue, we may have an incorrect address on file. Please click here to verify your address. Your subscription may also have stopped being delivered due to nonpayment. Click here to check the payment status on your account. If you would like to pay in full for your subscription, please click here to go to our secure payment page.

If none of these explanations apply, please click here to report the missed issue.
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Common Questions

Received a bill before my first issue
It may be confusing to receive a bill before your first issue. Because our publications are mailed via Periodicals Postage (formerly Second Class postage) and our statements are mailed via First Class Postage, sometimes the statements arrive before the first issue. We are sure that once you receive your first issue of Gun Tests, you will be thrilled with the top-quality information we pack into each issue and will want to continue your subscription. If you choose to pay for your subscription with this first statement, please be reassured by our money-back guarantee.
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How long does it take to get my first issue?
Print subscriptions usually take about 6-8 weeks from the time you send in your order until you receive your first issue in the mail. Our publications are delivered via U.S. Mail, Periodicals Postage.
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Do you share my name and address with other companies?
Like many other publishers, we make portions of our customer list available to carefully screened companies that offer products and services we believe you may enjoy. If you do not wish to receive these offers and/or information, please let us know by contacting us at:

Gun Tests Opt Out Program, P.O. Box 8535 - Big Sandy, TX 75755

Please be sure to include your current mailing label.

We do not share email addresses or telephone numbers with other organizations.
See our Privacy Policy for more information.
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Technical Questions

How do I get online access?
If you are already a subscriber, you must register first to get online access. Just go to our Get Web Access Now page and fill out the short form.

If you are not a current subscriber, you may subscribe here and gain immediate web access.
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Where do I find my account number?
Your account number is the first 11 digits of the identifier on your newsletter label, renewal notice, or account invoice - highlighted in red on the sample shown.

Unable to log-in
Your passwords is case sensitive. You may also try resetting your password.

Problem downloading back articles
Many of our charts and tables on this site are PDFs. Be sure you have Acrobat Adobe Reader 5.0 set up on your computer. You can download it free here. For other problems downloading articles click here.

Forgot my password
If you can't remember your password, click here.

Your registered email address is your Username. If you cannot remember your Username, please send us and email by clicking here.
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